Technical Trainer Information Technology (IT) - Livonia, MI at Geebo

Technical Trainer

Company Name:
BITSOFT INTERNATIONAL, INC.
This role is primarily responsible for teaching learning content to business customers regarding software products features and best practices to improve business efficiencies within their pharmacy business. Secondary responsibilities are to support the Customer Operations team for which Training & Implementations are nested within.
The training focus of this position is on the delivery of Instructor-Led Training (ILT) programs for Point of Sale products and Pharmacy Systems. As an integral part of the Training Team you will be tasked with developing and delivering interactive and creative training programs to educate McKesson clients, as well as employees, on System Administration, POS functionality and Pharmacy workflow processing. Training of McKesson clients will take place predominantly at the client's site but may also take place via distance learning over the internet. Ability to quickly learn new software and develop quality programs, as part of a training team, is a key to success in this role.
This role may interface with business customer and functional organizations and may be required to conduct training needs analysis and develop technical training specifics to hit targeted objectives. Some training courses and materials may deal with complex technical situations for multiple products. Prepared lesson plans can be created by the trainer from software documentation, field requirements, and/or engineering documentation and interaction with programmers, software engineering and technical support may be required to ensure that course material reflects current product features. This role may be required to be involved with A/V, HW, and Training Environment set up, testing and document maintenance.
Operates under general supervision and provides status updates for transparency of on-site implementations. Travel target is 75%-100% and candidate must demonstrate previous travel experience. Non travel time will be allocated towards Educational Service activities or may be utilized working in a flexible resourcing role for other projects, teams or Support related experience.Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.